Refund and Cancellation Policy
Last updated October 4, 2026
1. How billing works
Founder Beta is a monthly subscription, currently $7 per month. You are charged when you subscribe and then on the same day each month until you cancel. Payments are handled by Stripe.
2. How to cancel
Sign in, open the upgrade or billing screen, and choose the option to manage your subscription. That opens the Stripe billing portal, where you can cancel, update your card, or download receipts. If you cannot get in, email support@edgefindertrading.com from the address on your account and we will cancel it for you.
3. What happens after you cancel
- You keep Founder Beta access until the end of the billing period you already paid for.
- You are not charged again.
- Your account then moves to the free plan. Your saved sessions are not deleted, but free plan limits apply to what you can open and add. Export a JSON backup if you want a copy of everything.
4. Refunds
- If you email us within 7 days of a charge, we will refund that charge in full.
- If you were charged by mistake, charged twice, or a fault on our side kept you from using what you paid for, email us and we will fix it, whenever it happened.
- Outside of those cases we do not give partial refunds for unused time in a month.
Refunds go back to the original payment method. Stripe usually takes 5 to 10 business days to return the money.
5. Contact
For anything about billing, email support@edgefindertrading.com and include the email address on your account.